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Your cab99 account keeps every deposit and withdrawal in one place — open the banking section from the account menu to see your current balance, pending requests and full transaction history. bKash and Rocket are the configured local payment routes for Bangladesh accounts.
Adding funds starts from the banking section inside your signed-in account. We've connected bKash and Rocket as the active deposit routes for Bangladesh — select whichever wallet you use day to day. Once you confirm the amount on your end, the transaction reference appears in your cab99 balance history so you can match it immediately.
Log in and select the banking section from the account menu. The deposit tab lists all active payment routes configured for your account region.
Pick the local wallet you want to use. The screen shows the account details to send to — copy them exactly before leaving the page.
Open your bKash or Rocket app, enter the amount and the account number shown, then confirm. Keep the transaction ID your wallet gives you.
Return to your cab99 account and check the transaction history. The deposit reference should appear there once the transfer is matched on our end.
Withdrawals go back to the wallet you used to deposit — that link keeps the transaction path clean and helps us match ownership records quickly. Open the withdrawal tab in the banking section, select bKash or Rocket, and enter your registered wallet number along with the amount you want to move. The screen shows the withdrawal fields and any limits currently applied to your account; stay within those figures when you submit the request. After you confirm, a pending entry appears in your transaction history.
Go to the banking section and choose the withdrawal option. Check the limits shown there — they apply to your current account level.
Select bKash or Rocket, then type your registered mobile wallet number. Double-check the number before submitting; an incorrect number delays the request.
Enter the amount within the range shown on screen, review the summary, then confirm. A pending entry will appear in your transaction history right away.
Watch the status label in your history tab. If it stays pending beyond what you consider reasonable, contact support with the withdrawal reference number.
Your cab99 account may prompt a verification step before certain banking actions are available. When that prompt appears, follow exactly the fields and instructions shown on that screen — those requirements reflect your current account status and may differ from what another account is asked to provide. We do not publish a fixed universal document list here because the fields shown in your account are the authoritative source. Completing verification ties your wallet identity to your account record, which makes future banking requests smoother to process.
Follow only the verification fields shown inside your signed-in account. Those fields are specific to your account state — not a generic checklist.
The name on your cab99 account should match the name registered to your bKash or Rocket wallet. Mismatches can hold up banking requests.
Do not add extra documents or information beyond what the form requests. Submit, then wait for the status update shown in the account area.
If the verification prompt looks unexpected or confusing, message support before submitting anything. Include a description of the screen you are seeing.
The payment routes active on your account are built around the wallets Bangladesh members already use. bKash and Rocket are the two configured rails — each is selectable from the deposit and withdrawal tabs inside your banking section. We do not add payment methods that require a separate app you haven't already set up. If your account shows a different set of options, it reflects the configuration for your account level — check the banking section for the current live list rather than relying on any cached page view.
Deposit and withdraw via your registered bKash mobile wallet. Use the bKash number and account details shown in the cab99 banking screen.
Rocket transfers are accepted for both deposits and withdrawals. Enter your Rocket mobile number as registered — the same number linked to your cab99 account.
Bank transfer may appear as an option depending on your account configuration. Follow the banking details shown in the deposit screen for that route.
Every deposit and withdrawal you complete through bKash or Rocket generates a reference on both sides — one in your wallet's transaction list and one in your cab99 account history. Keeping those two references together is the fastest way to resolve any question about a missing or delayed transaction. Open the history tab inside the banking section to see the status label assigned to each entry.
Every bKash or Rocket transfer produces a unique transaction ID in your wallet app. Note this ID immediately after you send — it is the primary reference for any banking query.
Your cab99 transaction history shows each request with a reference number, the amount, and a status label. Compare this entry against your wallet ID to confirm they match.
Labels in your history tab show where a request currently stands — pending, processing, or completed. A request stays at pending until our team matches it to an incoming wallet transfer.
Screenshot your wallet confirmation and note the cab99 reference number from your history. These two pieces together are all support needs to investigate any banking question you raise.
Every banking action on your account runs through the cab99 domain. Before entering wallet details or confirming any transfer, check that the address bar shows cab99 — not a variation or lookalike. We do not send banking instructions through external chat apps or unverified email links. If you receive a message asking for wallet credentials outside the signed-in account area, treat it as suspicious and report it through the support route inside your account.
Always confirm you are on cab99 before entering your bKash or Rocket details. Our banking forms exist only within the signed-in account area, not on external pages or forwarded links.
The wallet number you use for deposits must be registered in your name and match your cab99 account record. Transfers from unrelated wallet numbers are flagged and may require a verification step before they clear.
If your account requires a verification step before a withdrawal, that prompt appears inside your account menu — not through SMS or a third-party message. Follow only what the in-account screen asks.
The published support path is accessible from the account menu when you are signed in. For any banking concern — delayed deposits, stuck withdrawals, unexpected prompts — that in-account route is the right channel.
If you are new to the banking section or running into a specific issue with a deposit or withdrawal, these answers cover the situations we hear about most. For anything not covered here, the support route inside your signed-in account menu is the right place to follow up.
bKash and Rocket are the active deposit routes configured for Bangladesh accounts on cab99. Open the deposit tab inside your banking section to see which options are currently available for your account level.
Check your bKash transaction history to confirm the transfer completed and note the transaction ID. Then open your cab99 history tab to see if a pending entry exists. If nothing appears, contact support with both reference numbers.
The minimum withdrawal amount is shown on the withdrawal screen inside your banking section. That figure is specific to your current account configuration — we do not publish a single universal limit here.
Pending status means your request is in the processing queue. If it has not moved after a period you consider unreasonable, open a support request from your account menu and include the withdrawal reference number shown in your history tab.
Yes. The name on your bKash or Rocket wallet should match the name registered on your cab99 account. A mismatch can trigger a verification hold on your withdrawal request until the identity link is confirmed.
Follow only the fields shown inside your signed-in cab99 account area. If the prompt seems unclear or unexpected, contact support before submitting anything — describe the screen you see and our team will confirm what is needed.